Returns & Exchanges

We want you to be completely satisfied with your Orient timepiece. If you are not happy with your purchase, you can return your unworn watch in its original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and visit the 'Order History' section to select the item you wish to return and generate a return authorization.

• 2.
  Prepare the Package

  Place the watch back in its original presentation box with all manuals, tags, and protective films intact to ensure a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned timepiece, your refund will be processed to your original payment method within 5-7 business days.